How to handle Return:

1. If your order needs to proceed with returns, please be sure to phone or mail contact with the customer service center.
Customer Service Tel :4006-000-345
Customer Service e-mail: 932896235@qq.com

2. Hangzhou Return home support services, additional processing, please call customer service hotline.

1) Customer Service staff will receive your phone one time for you to register Returns, Returns a single registration staff will take delivery of goods replacement / return a single service for your home to proceed with returns.
2) Return to your door handle will be required when you return the goods, invoices, together with the invoice returned to the delivery personnel.
3) The delivery personnel will be replaced after inspection of goods on the spot or hand delivered to you on the spot for your refund service.
Special Note: The original order, for the selection of payment methods cash on delivery or after delivery to the POS machine credit card payment, you will return home to proceed with returns cash to you; other payment methods, we will receive the returned goods channels as soon as possible after the return of the original purchase price. (After the success of financial refund will notify you SMS)

3. Does not support the door handle Returns the area, please strictly follow these steps:

1) call 4006-000-345 customer service hotline, customer service staff will help you register Return list;
2) customer service for your registration Returns One, the system will automatically for you to retain stock in 7 days, please be sure to return the goods within 7 days will be to the Treasury, 7 days after the stock will be automatically released.
3) To ensure timely receipt of goods to return it for you, please return the goods, along with the attached invoice orders and invoices.
4) After we receive the package, would you return the goods for quality control, and then according to your needs Returns operation.
5) If the handle returns, refunds will use your original method of payment orders to return the cash alternative postal money orders or bank transfer refund. Using these two methods will refund to reach your account will take some time, bank transfer will be based on different cross-bank transfers between bank credited into account of the difference, money order may be due to differences between the different regional offices.
6) return / replacement package to receive address
Address: Binjiang District Hangzhou, Zhejiang
Zip Code: 310051
To:
7) the quality of goods (non-human damage) caused by the withdrawal, replacement, we take you to the cost of return mail or by courier (please note that a reasonable way to use mail or courier, we will report an amount for the consignment, the maximum reimbursement amount to 15 dollars), this fee will be deposited into your virtual account, you can use in the next shop.

Thank you for your support, the final interpretation of this rule zghzny all, If in doubt please contact the Customer Service Hotline :4006-000-345, we will be happy to serve you.